Meet the team
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Adele Marsden – DirectorAdele’s exceptional people-skills and in-depth knowledge and experience of the travel industry form a sound basis for managing NZET. A Kiwi from Wellington, Adele worked for 15 years in the outbound tour operators industry based in London, becoming a tour manager and later operations supervisor and manager for Contiki Tours in Europe and Russia. Her role included selection and training of tour managers and drivers, and instilling a strong customer focus to ensure clients experienced a holiday that exceeded their expectations. Adele’s strengths led to her promotion to operations director at the significantly larger sister company, Trafalgar Tours. She and her team of 10 managed nearly 300,000 passengers a year, with 300 coaches on the road at once – all great experience for her role at NZET. Email: [email protected] | Phone: +64 7 571 0796 |
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Dana Harmens – Operations ManagerBorn and bred in the sunny Bay of Plenty, Dana has a background in sales and hospitality and loves taking over a kitchen if she’s out on tour! Dana manages the operations for our student tours and oversees the general tour preparations. Keeping active and with a passion for sport and travel Dana also enjoys heading out on the road as a Tour Manager for our Special Interest groups and interacting with our friends from all around the world. Dana has a huge love of the South Island which she thinks is a MUST DO for everyone! Email: [email protected] | Phone: +64 7 571 0796 |
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